In Simple words it is cheap, fast and easy to setup. This web-host is for newbies or blogs who are just starting out. There first year is free 🙁 but actually you have to pay 13.80$ as setup fees, but actually this is still cheap as you are getting 1 domain name and hosting for year.
Support :- Until now there support works for me, they reply with in seconds and they solved many issues regarding WordPress. So there support is fast & knowledgeable.
Up-time :- For last 3 months i haven’t seen any downtime.
Backups :- They offer daily backups , and you can ask them for backups files for any given day Note:- there is no option for backups with in control panel.
WordPress :- They offer 1 click WordPress installation, and there support is knowledgeable about WordPress so you will face no problems.
Control Panel :- There control panel is different looking from others , it features tile like options, there cPanel offers limited control as compared to other webhostings.
Setting Up :- This is the worst part 🙁 when you signup , you have to print document then sign it and then you need to fax that document in order to get you account going.
Last notes :- Best and cheap webhositng, they are big company and are around for years now.so if you are starting out new and you are short on cash then this web-hosting is best for you.